Privacy Policy

Welcome to NEXUS Gaming Platform ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, and products.

We are committed to protecting your privacy and ensuring the security of your personal data. This policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using our services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use our services.

Account Information (Discord OAuth)

When you authenticate with Discord, we collect the following information:

• Discord user ID
• Discord username and discriminator
• Discord email address (if provided)
• Discord avatar URL
• Discord server membership status
• OAuth access and refresh tokens

Usage Data

We automatically collect information about your use of our services:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent
• Referral source
• Click and navigation patterns

Download History

We track which products you download:

• Product names and versions
• Download timestamps
• Download frequency
• Product preferences

Analytics Data

We use Vercel Analytics to collect aggregated, anonymized data about site performance and user behavior to improve our services.

We use your personal information for the following purposes:

• Authentication: To verify your identity and manage your account
• Service Delivery: To provide access to our products and features
• Communication: To send important updates, notifications, and support messages
• Analytics: To understand how users interact with our platform and improve our services
• Security: To detect and prevent fraud, abuse, and security threats
• Compliance: To comply with legal obligations and enforce our Terms of Service
• Personalization: To customize your experience and provide relevant content

We will never sell your personal information to third parties.

Storage Location

Your data is stored securely using industry-standard cloud infrastructure. We use Vercel's hosting services, which may store data in multiple geographic locations for redundancy and performance.

Security Measures

We implement appropriate technical and organizational measures to protect your data:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Secure authentication using OAuth 2.0
• Regular security audits and updates
• Access controls and authentication
• Monitoring for suspicious activity

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of discovery.

While we strive to protect your data, no method of transmission or storage is 100% secure. You use our services at your own risk.

Discord OAuth

We use Discord for authentication. When you log in with Discord, you are subject to Discord's Privacy Policy. We receive limited information from Discord as described in the "Information We Collect" section.

Discord's Privacy Policy: https://discord.com/privacy

Vercel Analytics

We use Vercel Analytics to collect anonymized usage data. Vercel Analytics is privacy-friendly and does not use cookies or collect personal information.

Vercel Privacy Policy: https://vercel.com/legal/privacy-policy

online-fix.me Integration

Our Online Fix product integrates with online-fix.me. When you use this product, you may be subject to online-fix.me's privacy practices. We do not control or have access to data collected by online-fix.me.

We are not responsible for the privacy practices of third-party services. Please review their privacy policies before using them.

What Are Cookies?

Cookies are small text files stored on your device that help us provide and improve our services.

Types of Cookies We Use

• Essential Cookies: Required for authentication and basic functionality (session management, security)
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect the functionality of our services.

Most browsers allow you to refuse cookies or delete existing cookies. Consult your browser's help documentation for instructions.

We do not sell your personal information. We may share your data in the following limited circumstances:

Service Providers

We may share data with trusted third-party service providers who help us operate our platform (hosting, analytics, authentication). These providers are contractually obligated to protect your data.

Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent fraud or illegal activity
• Enforce our Terms of Service

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Aggregated Data

We may share aggregated, anonymized data that cannot be used to identify you for research, marketing, or analytics purposes.

Depending on your location, you may have the following rights regarding your personal data:

GDPR Rights (EU Users)

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Limit how we process your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time

CCPA Rights (California Users)

• Right to Know: Know what personal information we collect and how it's used
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell your data)
• Right to Non-Discrimination: Not be discriminated against for exercising your rights

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information in the "Contact Information" section. We will respond to your request within 30 days.

You may also lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

• Account Data: Retained while your account is active and for a reasonable period after deletion
• Usage Data: Typically retained for 12-24 months for analytics purposes
• Download History: Retained while your account is active
• Legal Records: Retained as required by law or for legitimate business purposes

Data Deletion

When you request account deletion, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or security purposes.

Some data may remain in backup systems for a limited time before being permanently deleted.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are under 18, you must have permission from a parent or guardian to use our services.

If we discover that we have collected personal information from a child under 13, we will delete that information immediately. If you believe we have collected information from a child under 13, please contact us.

Parents and guardians can contact us to review, modify, or delete their child's information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

We use cloud infrastructure provided by Vercel, which may store data in multiple geographic locations for performance and redundancy.

EU-US Data Transfers

For users in the European Economic Area (EEA), we ensure that appropriate safeguards are in place for international data transfers, such as:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Other legally approved transfer mechanisms

By using our services, you consent to the transfer of your information to countries outside your jurisdiction.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you through our Discord server or email for material changes
• Post a notice on our website
• Obtain your consent if required by applicable law

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy. If you do not agree to the changes, you must stop using our services and may request deletion of your account.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For data protection inquiries, please include "Privacy Request" in your message subject line.

Data Protection Officer

If you are in the EU and have concerns about our data practices, you may contact your local data protection authority or supervisory authority.

We will respond to your inquiries within 30 days and make reasonable efforts to address your concerns.